Master 2 skills … be a better listener and inspire people to action
Why is it so hard for some leaders to listen? Because as leaders we love to talk and as we gain more authority there is the danger to think we have less reason to listen. The truth is, as leaders, we tend to be removed from the frontlines of battle. However, to have consistent wins, we must constantly listen to those who are in the trenches and vet the information they provide so we can make wise decisions.
In our face to face conversations, if we master staying quiet and remain focused on what the other person is saying, then it becomes easier for us to read people (i.e. to tell by the look on their face what they are really experiencing and going through). Do you take the time to try to understand what people are going through and the challenges they face? Are you self-absorbed or genuinely concerned about others who are frustrated and hurting, especially when you have nothing to gain from their pain and struggle? Encouragement or inspiration is like a shot of adrenalin … it can lift a person up, put them back on their feet again and bring out the best in their performance.
When you are an “A” level leader you will have an “A” level team. Why? True leadership is contagious, your team will catch it and your traits will germinate in their energy, drive and results.
If on the other hand you are a “C” level leader more than likely you are intimidated by the potential of others so you micro-manage and keep information close to your vest so as to prevent the unlocking of someone’s potential. The insecurities of a “C” level leader usually stifles the blossoming of visionary leaders. Don’t be a “C” level leader … it is not good for your reputation and it most certainly does not deliver optimal results.
To be an “A” level leader, embrace great potential, look for it … seek it out … recruit it … and develop it! In fact, be an ardent pursuer of excellence. Invest in the success of others. When you help someone up a mountain, you will find yourself close to the summit too. If you want others to improve, let them hear the nice things you say about them. People generally act in the way you view them.
After people have been around you, do they feel better or worse … bigger or smaller … full of possibilities or beaten with fear? Are you leaving your team better than you found them?
To lead your team, make them feel you are behind them. It is said that most people can live for two months on five words of praise and a pat on the back.
A great leader … specifically an “A” level leader, is not a leader of followers but a leader of leaders! There is no better leadership win than building a legacy of “A” level leaders.
To your continued success!
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